Shipping

We offer free ground shipping to the contiguous 48 U.S. States for any order over $100. If your order is less than $100, we will charge you a flat rate shipping cost of $7.95.

In-stock items ship within 1-3 business days.

Depending on your order, some items may be split across multiple shipments, and items ordered on the same day may not ship together depending on their size.

Occasionally, items may be out of stock or back-ordered. If you purchase an item on back-order, we will keep you updated by email with an expected date of shipment.

Unfortunately we're not able to ship to P.O. boxes at this time.

Please also note that we don't ship on Saturdays, Sundays, or national holidays. Orders placed on weekends and after 1 PM CST on weekdays will not ship until the next business day.

In-stock items ship within 1-3 business days.

Once your item has been shipped, you'll receive a tracking number by email. Please note this is a separate from your order confirmation, so be careful not to miss it!

Since the majority of our products are handmade in small batches, occasionally items have a delayed shipping date. If this is the case, we will keep you regularly updated by email on its progress.

Yes we do ship to Alaska and Hawaii, however free ground shipping is not available at this time. Orders to these states require separate shipping rates. Please email us at hello@shoppesix.com so that we can calculate these costs for you.

All in-stock orders are sent by ground shipping. You will receive your order within 5 - 7 business days. Please note that we don’t currently offer an overnight or two-day shipping option. If you have a special request, please email us at hello@shoppesix so that we may help you.

Occasionally there are delays in delivery service due to inclement weather. To check if your area has been impacted by service disruptions, you can find updates here at Fedex , UPS and USPS

Returns

If you are not completely satisfied you may return or exchange unused, undamaged merchandise in the original packaging, within 30 days, for a full refund - excluding shipping charges.

Refunds will be credited to your original method of payment.

Please contact us before mailing the product back to us. To start a return, simply email us at hello@shoppesix.com and we will be able to assist you. 

Please note that final sale items are ineligible for return.

To initiate the return of an item, email us at hello@shoppesix.com .

We will then mail you a pre-paid shipping label so that you can return your items to us.

Return shipping charges are non-refundable and the responsibility of the buyer. 

It is the responsibility of the buyer to ensure the item is adequately packaged for return. Pack your return in a sturdy box with adequate padding to protect the item.

Once received by us, we will send you an email notification to arrange a refund to your original payment method (less the shipping costs).

Processing can take up to two weeks for returns - and it can take 3 to 5 business days for your bank or credit card company to process and post the refund too.

Please note that all sale items purchased are final sale and cannot be returned.

We take particular care in packaging all our orders. If you find that your item arrives damaged, or if you received the wrong item, please contact us immediately at hello@shoppesix.com, so that we can help resolve the issue and make it right.

It will also help if you are able to provide images.

If your item was a gift, send us an email at hello@shoppesix.com and we will be able to assist you to initiate your return in a discreet manner.

You will receive a gift certificate in the amount of the purchased gift so that you can exchange for a preferred item (less the return shipping cost).